People Say the Nicest Things
Hi. After much consideration and reading all of the web sites out there offering warranties, people look at me when I tell them I bought the best warranty on line. I have referred several people to...
View ArticleWarranty Direct Customer Review
Dear Warranty Direct: I’m not one to write reviews, but in this case I just have to tell you how impressed I and the Infiniti dealer I recently visited are! I purchased my 2001 Infiniti and a Warranty...
View ArticleWarranty Direct Customer Survey
Each month, we survey every person who purchased an automobile extended warranty from Warranty Direct. We are always striving to become easier to do business with and take customer feedback very...
View ArticleHelp Us Stop The Annoying Phone Calls
This notice is regarding companies using automated dialing systems, which is the use of a pre-recorded announcement calling consumers. This is illegal and Warranty Direct does NOT engage in nor support...
View ArticleWarranty Direct – Our Customers Rock
Thank you for sending the extended warranty rate quote I requested, however, it was not for my car. I was sitting in the car dealer’s service department waiting room. A person was just told that the...
View ArticleWarranty Direct Customer Survey
Each month, Warranty Direct surveys its customers to solicit their valuable feedback. One question we ask is, “What was the single most important factor in your decision to choose Warranty Direct?”...
View ArticleWarranty Direct –“The Rolls Royce of Warranty Companies”
I have been a customer of Warranty Direct for several years now and recently had my vehicle in the local Mercedes dealership for some complications; on one occasion to replace the shifter and just...
View ArticleWarranty Direct Customer Feedback
Dear Warranty Direct: I would NEVER buy a new car without Warranty Direct coverage. Anybody who does is a damned fool.The one claim you paid for my wife’s transmission covered the premium for three...
View ArticleCustomer Feedback – Can We Do The Same For You?
Dear Warranty Direct: I phoned Warranty Direct today to get some information on extending their coverage of my vehicle past the current expiration on the service contract I already hold with them. I...
View ArticleWords of Appreciation from a Warranty Direct Customer
Warranty Direct prides itself in creating long term customer relationships, not only to sell our services but to make sure the customer is advised on the best vehicle service contract for their...
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America’s Car Show Caller Recommends Warranty Direct
On a recent airing of America’s Car Show with Tom Torbjornson a caller made mention of owning two Warranty Direct policies and how happy he was with our company. Here’s what Tom had to say: “This...
View ArticleCustomer Service Feedback
We love feedback from customers: “This is just a quick note to tell you what an asset margaret is to your company and customer service department. My warranty transfer was taking way to long with...
View ArticleCustomer Praises Warranty Direct’s Alvin Casillas
This is the best kind of feedback we can receive from a new customer! Thanks for letting us know Debbie. Good Morning, I am writing to you to tell you how fortunate I was to have had the pleasure of...
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